RETURNS AND REFUND POLICY

At SIAA House, we take pride in our high-quality craftsmanship and attention to detail. Each piece is carefully made to ensure the best results for our customers. At SIAA House, our evening gowns are custom-designed and produced in limited quantities. To maintain the exclusivity and pristine condition of these delicate pieces, we apply a strict return policy:

  • Final Sale: All evening wear and custom-designed dresses are Final Sale. We do not offer returns, refunds, or exchanges for change of mind or incorrect sizing.

  • Quality Guarantee: Every garment undergoes a rigorous quality check before being shipped or prepared for boutique pickup. In the rare event of a manufacturing fault, please contact us within 24 hours of receiving your item.

  • Size Assistance: To ensure a perfect fit, we strongly encourage you to consult our Measurement Guide or contact our styling team for a personalized size consultation before completing your purchase.